Fifth International World Wide Web Conference

Value Chain Analysis (Contd.)

Web's Effect On Primary VC Activities:

Inbound Logistics -- Fast, Inexpensive, Reliable Connection To Suppliers

Operations -- Intrafirm Connectivity-- Lotus Notes Like Connectivity Through The Web -- Customer Participation, Quicker Response To Changing Consumer Needs

Outbound Logistics -- Fast, Inexpensive, Reliable Connection To Suppliers

Marketing And Sales -- Greatest Value Added In This Area At Present

Service -- High Impact, Similar To That On Marketing And Sales Web's Effect On Secondary VC Activities:

Corporate Structure -- Flatter Organizations, Disappearing Middle Layer, Whole Organization Becomes Externally Oriented
Human Resources -- Internet As A Vast Training And Recruiting Tool Kit
Technological Development -- Faster, Richer Interaction With The Rest Of The World, Sharing Of Information, Software
Purchasing -- Similar Advantages As In Marketing

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Conference Presentation (Somendra Pant)