A group of system and network managers that support one LAN in operation produce a huge amount of documentation of different kinds. This leads to the situation where everybody knows that sometime in the past someone had written something but no one knows when and what. Integratinga wais server with the http server and providing a wais front end [10] in the cgi-bin directory or usin the ICE search engine creates a situation that allows the system manager to find a document merely by typing the search word.
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